About this role
Customer Resources Representative at Employer. Location: Springfield, Illinois, United States. Role: answering calls, assisting customers, troubleshooting issues Requirements: Prior banking/customer service experience preferred, high school diploma or equivalent required, strong communication and multitasking, proficiency in Microsoft Excel/Word/Outlook, ability to troubleshoot online and mobile banking issues. Category: Customer Service Seniority: Entry Level Tools: Microsoft Excel, Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English