About this role
Product Support Representative at Fis. Location: Jacksonville, Florida, United States. Role: providing support, troubleshooting issues, coordinating resolution Requirements: 1-3 years customer support/help desk experience, CRM/ticketing experience required, strong verbal/written communication, troubleshooting and problem-solving skills, familiarity with payment workflows and file processing preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English