About this role
On-Site Customer Service Representative - Mission Viejo, CA at Sharecare. Location: Mission Viejo, California, United States. Role: answering calls, documenting information, escalating issues Requirements: Handles inbound member/provider calls, documents information, requires medical records and ROI knowledge, HIPAA understanding preferred, MS Word/Outlook and keyboard/internet proficiency, high school diploma. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English