About this role
Lead Customer Service Representative - Somerville, MA (Hybrid/Remote) at Sharecare. Location: Somerville or Massachusetts. Role: handling escalations, researching inquiries, supporting helpdesk Requirements: 2+ years call center/customer service experience; high school diploma or GED; strong communication, analytical and computer skills (word processing, spreadsheet, database); local to Somerville, MA. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Hybrid Languages: English