About this role
Licensed Escalations Representative Senior - PNC Wealth Management at Pnc. Location: Pennsylvania or Indiana or Texas or Kentucky or Ohio or North Carolina or West Virginia or Virginia or Illinois. Role: resolving issues, researching complaints, coaching team Requirements: Resolve complex escalated customer complaints for retail/wealth channels; FINRA Series 7 and 63 required; associate degree typical; <1 year professional experience typical; strong communication, problem solving, and customer advocacy skills. Category: Customer Service Seniority: No Prior Experience Required Certifications: series 7, series 63 Commitment: Full Time Workplace: Remote Languages: English