About this role
Escalations Representative - Treasury Management Card Technology at Pnc. Location: Pittsburgh or United States. Role: resolving escalations, coordinating resolution, documenting complaints Requirements: 4+ years related experience, associates degree preferred, strong customer escalation resolution, technical troubleshooting, communication, decision-making, and fraud detection skills. Category: Customer Service Seniority: Senior Level Commitment: Full Time Workplace: Hybrid Languages: English