About this role
Customer Service Representative at STERLING PRODUCTS INC. Location: New Berlin, Wisconsin, United States. Role: fielding calls, processing orders, issuing RMAs Requirements: Responding to customer inquiries, processing parts orders and RMAs, researching BOMs and drawings, using MRP/ERP systems, and maintaining customer relationships; 1+ years customer support experience preferred. Category: Customer Service Seniority: Entry Level Tools: Materials Resource Planning (MRP), MRP/ERP, Automated Call Distribution, bills of material (BOM) Commitment: Full Time Workplace: Onsite Languages: English