About this role
Customer Care Representative - Associate at Fedex. Location: Mumbai or Gurgaon. Role: completing processes, resolving anomalies, escalating issues Requirements: Completing defined processes accurately to deadlines, identifying and resolving anomalies, escalating complex issues; strong written and verbal communication, team working, Microsoft Office and PC proficiency, and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English