About this role
Escalations Representative at Stanton Optical. Location: Managua, Managua, Nicaragua. Role: processing refunds, creating tickets, handling escalations Requirements: Handling escalated customer interactions, processing refunds, ticketing, researching records, managing chargebacks, strong English and Spanish communication, data entry and multitasking skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish