About this role
Escalations Representative at Physicians Eyecare Group. Location: Managua, Managua, Nicaragua. Role: processing refunds, managing tickets, handling escalations Requirements: Provide escalations support via phone/email, process refunds, manage tickets, research medical records, handle chargebacks, require customer support experience and strong English/Spanish communication. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish