About this role
Customer Service Rep - Call Center at Overview. Location: Jupiter or Boca Raton or Port Saint Lucie or Delray Beach. Role: identifying needs, creating cases, resolving issues Requirements: Minimum 2 years technical B2B call center experience, high school diploma, CRM experience, strong written/oral communication, problem solving, and ability to create/escalate cases. Category: Customer Service Seniority: Entry Level Tools: CRM, Service Now, TalkDesk Commitment: Full Time Workplace: Hybrid Languages: English