About this role
TikTok Live - Global Customer Service Representative, Japanese Speaking at TikTok. Location: Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia. Role: managing inquiries, providing resolutions, coordinating teams Requirements: BA/BS or equivalent, 2+ years customer service experience, fluent Japanese and English, CRM experience, Microsoft Excel/Word proficiency, strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: CRM, Electronic Medical Records (EMR) Commitment: Full Time Workplace: Onsite Languages: Japanese, English