About this role
Technical Support Representative, Tier 1 (Mexico Remote) at Turnitin, LLC. Location: Mexico City or Mexico. Role: responding queries, resolving issues, coordinating releases Requirements: Bachelor’s degree or equivalent support experience, proven customer/technical support experience, fluent English, strong communication and problem-solving, knowledge of Windows/Mac/Linux, experience with LMS (Blackboard, Moodle, Canvas) and Microsoft Office. Category: Customer Service Seniority: Mid Level Tools: Windows, Mac, Linux, Blackboard, Moodle, Canvas, Microsoft Office Commitment: Full Time Workplace: Remote Languages: English