About this role
Sr Product Support Representative at UKG. Location: Pune, Maharashtra, India. Role: troubleshooting issues, escalating issues, documenting interactions Requirements: 7+ years in service/technical support with payroll/HR/time experience; strong troubleshooting, SQL/MS SQL, Salesforce experience; relevant payroll certifications preferred; able to support US shift hours. Category: Customer Service Seniority: Senior Level Tools: Salesforce, SQL, MS SQL, UKG Pro Certifications: cpp, fpc Commitment: Full Time Workplace: Hybrid Languages: English