About this role
Conseiller client en réception d'appels - H/F at Tersea Groupe. Location: Dakar, /, Senegal. Role: answering calls, resolving issues, updating CRM Requirements: Handle inbound customer calls, analyze needs, provide clear information, manage complaints, update CRM, and escalate complex cases. High school diploma and good French writing/speaking skills required. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Internship Workplace: Onsite Languages: French