About this role
Customer Service Representative Lead - Elm Grove at WesBanco Bank, Inc.. Location: Wheeling, West Virginia, United States. Role: leading CSR, ensuring service, handling escalations Requirements: High school diploma required; minimum six months CSR experience required; supervisory/leadership experience preferred; proficiency with Microsoft Outlook 365 and bank software; strong communication and organizational skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Outlook 365 Commitment: Full Time Workplace: Onsite Languages: English