About this role
(Medicare/MedSupp) Correspondence Phone Support, Intermediate at BSC. Location: Lodi or Long Beach or El Dorado Hills or Los Angeles or Oakland or Rancho Cordova or Redding or San Diego or Woodland Hills. Role: resolving calls, composing correspondence, coordinating membership Requirements: High school diploma/GED, typically 3+ years relevant experience, ability to complete remote training, high-speed internet and private home workspace, proficiency with Microsoft Suite and Excel; weekend and holiday availability. Category: Customer Service Seniority: Mid Level Tools: Microsoft Excel, Microsoft Suite Commitment: Full Time Workplace: Hybrid Languages: English, Spanish, Korean, Chinese, Tagalog, Vietnamese