About this role
Customer Service Rep I at GuideWell. Location: Irving, Texas, United States. Role: answering calls, resolving issues, documenting notes Requirements: Handle inbound provider and member calls, resolve benefits/claims/eligibility questions, document calls, complete 4-week training. Requires high school diploma/GED, 0-1 years experience, professional phone etiquette, and proficiency with Microsoft Word, Excel, and Outlook. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Onsite Languages: English