About this role
02P - Customer Service at Kyndryl. Location: Hortolândia, São Paulo, Brazil. Role: resolving issues, supporting customers, handling escalations Requirements: Customer-focused help desk support with troubleshooting on Windows/Mac/Linux, strong listening and adaptability; fluent Portuguese; interest in technology and willingness to learn platform and cloud certifications. Category: Customer Service Seniority: Entry Level Tools: Windows, Mac, Linux, Microsoft 365, Microsoft Excel, Microsoft Teams, Google Cloud, Azure Commitment: Full Time Workplace: Hybrid Languages: Portuguese, English