About this role
02P - Customer Service at Kyndryl. Location: Hortolândia, São Paulo, Brazil. Role: resolving issues, supporting customers, handling escalations Requirements: Provide customer-facing technical support via chat,email and Microsoft Teams; troubleshoot Windows/Mac/Linux issues; support help desk tasks; strong listening and adaptability; fluent Portuguese. Category: Customer Service Seniority: Entry Level Tools: Microsoft 365, Microsoft Excel, Microsoft Teams, Google Cloud, Azure, Windows, Mac, Linux Commitment: Full Time Workplace: Hybrid Languages: Portuguese, English