About this role
Help Desk Representative Hybrid Frisco, Tx at Ncratleos. Location: Frisco, Texas, United States. Role: diagnosing problems, answering calls, creating tickets Requirements: Bilingual English/Spanish required, HS diploma (BA preferred), 1+ year call center/customer service experience, Windows XP and Microsoft Office proficiency, 50 WPM typing, ability to work rotating shifts and pass background screening. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, ADP Self Service, CORE, Device Manager, Windows XP, Microsoft Outlook, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English, Spanish