About this role
Customer Service Representative at Wipro. Location: Gurugram, Haryana, India. Role: resolving issues, fielding requests, documenting queries Requirements: Provide technical support and resolve client issues via phone and email, document interactions, follow SLAs, use internal knowledge bases and RAVE system, and escalate when needed. Category: Customer Service Seniority: Entry Level Tools: RAVE Commitment: Full Time Workplace: Onsite Languages: English