About this role
Consumer Advocacy Representative (Spanish Bilingual) at Relx. Location: Manila, Metro Manila, Philippines. Role: handling calls, resolving disputes, documenting interactions Requirements: Spanish language certificate, 2+ years call center experience, bachelor's or 2 years college, typing 40 WPM, strong customer service, ability to handle PII, MS Office/Excel and CRM experience, willing to work night shifts and holidays. Category: Customer Service Seniority: Entry Level Tools: MBS, Salesforce, Microsoft Office, Microsoft Excel Certifications: spanish language proficiency Commitment: Full Time Workplace: Onsite Languages: Spanish, English