About this role
MSS Associate Member Services Representative at Ncsecu. Location: Raleigh, North Carolina, United States. Role: answering inquiries, originating accounts, processing transactions Requirements: Provide routine member service via phone and digital channels; high school diploma/GED required; strong communication and critical thinking; entry-level with training and platform proficiency (CXone, MARGO). Category: Customer Service Seniority: Entry Level Tools: CXone, MARGO Platform, MARGO Teller Commitment: Full Time Workplace: Hybrid Languages: English