About this role
Technical Support Representative 2 at Dexcom. Location: Sydney, New South Wales, Australia. Role: troubleshooting devices, documenting interactions, supporting users Requirements: 2+ years customer care experience, strong phone/email communication, empathy, technical troubleshooting across smartphones and medical devices, CRM experience, willingness to work evenings/weekends/public holidays on rotation. Category: Customer Service Seniority: Entry Level Tools: CRM Commitment: Full Time Workplace: Onsite Languages: English