About this role
VIP Services Representative at Ko-Kwel Casino Resort Coos Bay. Location: North Bend, Oregon, United States. Role: coordinating reservations, assisting guests, managing records Requirements: Provide VIP guest service, process reservations, perform high-volume telemarketing and floor engagement, use player-rating/CRM systems, and maintain confidentiality; HS diploma and 1+ year customer service/gaming experience preferred. Category: Customer Service Seniority: Entry Level Tools: player-rating software, Player Tracking CRM, Microsoft Windows Commitment: Full Time Workplace: Onsite Languages: English