About this role
Patient Service Representative Associates at Spectrumhealth. Location: Grand Rapids, Michigan, United States. Role: assisting patients, scheduling appointments, documenting records Requirements: Performs patient registration, check-in/out, appointment scheduling, phone/email/chat support, documents contacts in EHR, and follows safety and quality procedures. Category: Customer Service Seniority: Entry Level Tools: EPIC, EHR, EMR, Right Fax, Payactiv, AI‑enabled voice agent Commitment: Part Time Workplace: Onsite Languages: English