About this role
Patient Services Representative at Spectrumhealth. Location: Lakeview, Michigan, United States. Role: registering patients, scheduling appointments, obtaining authorizations Requirements: High school diploma and 2 years relevant experience in insurance billing/access/patient financial services or EHR; ability to perform complex patient problem solving, scheduling, authorizations, and EMR scanning; may complete AI voice screening. Category: Customer Service Seniority: Entry Level Tools: EPIC, Right Fax, Electronic Medical Records (EMR) Commitment: Full Time Workplace: Onsite Languages: English