About this role
Digital Branch Customer Care Representative at EagleBank. Location: Bethesda, Maryland, United States. Role: supporting customers, resolving issues, managing accounts Requirements: H.S. diploma/GED, 2 years inbound/outbound call center or branch operations in a financial institution, knowledge of electronic banking products, advanced problem-solving, MS Office proficiency, and solid computer/browser skills. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, MANTL, FIS D1Flex Commitment: Full Time Workplace: Hybrid Languages: English