About this role
IT Helpdesk Representative at City of New York. Location: New York City, New York, United States. Role: providing support, troubleshooting issues, documenting requests Requirements: High school diploma or equivalent and 3 years community-related experience (or equivalent); strong customer service, troubleshooting, Active Directory and Windows Server knowledge; excellent writing and interpersonal skills. Category: Information Technology Seniority: Mid Level Tools: Windows 11, Active Directory, Windows Server 2016 Commitment: Full Time Workplace: Onsite Languages: English