About this role
Customer Solutions Representative - Collector - Jacksonville, FL - Starting September 2026 at Ally Financial. Location: Jacksonville, Florida, United States. Role: making calls, negotiating payments, documenting interactions Requirements: High school/GED; 0+ years experience; handle inbound/outbound calls for auto-loan accounts; negotiate payment arrangements; proficiency with Microsoft Windows and internet applications; strong communication, attention to detail, and ability to work flexible hours including weekends/holidays. Category: Customer Service Seniority: No Prior Experience Required Tools: Microsoft Windows Commitment: Full Time Workplace: Hybrid Languages: English