About this role
Bilingual Customer Service Representative at Maximus. Location: Edinburg, Texas, United States. Role: answering calls, documenting interactions, escalating issues Requirements: Bilingual English/Spanish, high school diploma/GED, 0+ months customer service experience, bilingual assessment, proficiency with Teams and basic Windows/Mac computer skills, ability to complete paid training and meet remote-work technical requirements. Category: Customer Service Seniority: No Prior Experience Required Tools: Teams, Windows, Mac, Interactive Voice Response (IVR), VPN Commitment: Full Time Workplace: Hybrid Languages: English, Spanish