About this role
Healthplan Representative-Loc 30 at Kaiser Permanente. Location: San Diego, California, United States. Role: resolving complaints, educating members, documenting cases Requirements: Minimum 1 year customer service experience, high school diploma/GED, knowledge of health plan regulations and terminology, strong problem-solving, communication, investigation, and documentation skills. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English