About this role
Customer Experience Representative (81848) at dsm-firmenich. Location: Barcelona, Catalonia, Spain. Role: overseeing orders, resolving issues, analyzing kpis Requirements: 2-3 years customer service or order management experience; bachelor's in supply chain/logistics/business required; experience with SAP SD and Microsoft Excel/PowerPoint; strong communication, KPI analysis, and problem-solving skills; high-level English. Category: Customer Service Seniority: Entry Level Tools: SAP SD, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English