About this role
Bilingual Contact Center Representative II (Durham) at Latino Community Credit Union. Location: Durham, North Carolina, United States. Role: Greets members, Process changes, Resolve issues Requirements: Bilingual English/Spanish; 6 months in customer service and 6 months in a call center or financial setting; HS diploma or GED; proficient in Microsoft Office; strong communication. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, CRM software, Online banking platforms Commitment: Full Time Workplace: Onsite Languages: English, Spanish