About this role
Kundenservice-Mitarbeiter (m/w/d) Inbound at AXA Services & Direct Solutions GmbH. Location: Offenbach am Main, Hesse, Germany. Role: answering calls, resolving issues, documenting cases Requirements: Inbound phone customer service for existing private health insurance customers; strong German communication, service orientation, ability to handle complaints, multitask across systems, and complete structured documentation. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft Office Commitment: Full Time Workplace: Onsite Languages: German