About this role
Call Center Representative at Delaware Eye Care Center. Location: Dover, Delaware, United States. Role: answering calls, resolving issues, documenting interactions Requirements: High school diploma, ~1 year customer service or call center/medical front desk experience preferred; knowledge of medical/vision insurance, EMR/EHR; strong communication and problem-solving skills. Category: Customer Service Seniority: Entry Level Tools: EMR/EHR, EPM, NextGen, CRM Commitment: Full Time Workplace: Onsite Languages: English