About this role
Call Center Lead at Fleet Response. Location: Hudson, Ohio, United States. Role: reviewing reports, monitoring performance, supporting operations Requirements: High school diploma/GED or 1 year related experience; prior call center experience in automotive/insurance/car rental required; QA and KPI monitoring experience; Alldata certification for select duties. Category: Customer Service Seniority: Entry Level Tools: Alldata Certifications: alldata Commitment: Full Time Workplace: Hybrid Languages: English