About this role
Customer operations medewerker - Werkspot at ContactCare N.V.. Location: Amersfoort, Utrecht, Netherlands. Role: handling cases, monitoring quality, answering calls Requirements: Compliance-oriented, analytical customer service professional with strong Dutch and English writing, CRM experience, and ability to handle complex cases including financial disputes; prior customer service/telesales/account management experience preferred. Category: Customer Service Seniority: Mid Level Tools: Vavox, CRM Commitment: Part Time, Temporary Workplace: Hybrid Languages: Dutch, English