About this role
Representative, Support Center at Molina Talent Acquisition. Location: Iowa or New Mexico or Ohio or Kentucky or Long Beach. Role: providing support, documenting inquiries, engaging stakeholders Requirements: Provides level I member and provider support via phone/chat/email, documents inquiries, maintains HIPAA confidentiality, basic Microsoft Office proficiency, up to 1 year call center or customer service experience. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Microsoft Teams, Genesys, Salesforce, Pega, QNXT, CRM, Verint, CVS Caremark, Availity Commitment: Full Time Workplace: Remote Languages: English