About this role
Call Center Representative (House Calls) - Hybrid in San Juan, PR at Optum. Location: San Juan, Puerto Rico, Puerto Rico. Role: scheduling appointments, answering calls, resolving issues Requirements: 1+ year call center/customer service experience, HIPAA confidentiality, computer and web application proficiency, bilingual Spanish/English, ability to work 8-hour shifts within 8:30am-8:30pm and occasional weekends, complete 8-week training. Category: Customer Service Seniority: Entry Level Tools: Microsoft Windows, auto dialer system Commitment: Full Time Workplace: Hybrid Languages: English, Spanish