About this role
Customer Service Supervisor (Healthcare) at Centivo. Location: Buffalo or New York City. Role: supervising team, monitoring performance, resolving escalations Requirements: 3+ years supervisory experience in customer service/operations, 2+ years in TPA/health insurance/employee benefits, knowledge of CPT/ICD coding and medical terminology, HIPAA/data privacy experience, Microsoft Office proficiency, strong written/verbal communication. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Commitment: Full Time Workplace: Onsite Languages: English