About this role
Director of Front Office (Luxury Resort | Forbes Standards) at UNIVERSITY OF VIRGINIA HOST PROPERTIES INC. Location: Charlottesville, Virginia, United States. Role: Direct Front Office, Ensure guest arrival and departure, Maintain Forbes-level service standards Requirements: 5+ years front office leadership in luxury hotel/resort; Forbes Travel Guide or AAA Diamond property preferred; strong leadership, guest recovery, PMS experience, flexible hours. Category: Customer Service Seniority: Senior Level Tools: Property Management System (PMS), Hotel operations software Commitment: Full Time Workplace: Onsite Languages: English