About this role
AF Customer Advocate Associate Rep (Hybrid/Remote) at American Fidelity. Location: Oklahoma or United States. Role: responding customers, resolving issues, analyzing inquiries Requirements: Handles multi-channel customer communications, analyzes complex account factors, researches and resolves inquiries, meets team metrics, strong written/verbal skills, Microsoft Office proficiency, may require Spanish, flexible schedule and overtime availability. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office Commitment: Full Time Workplace: Hybrid Languages: English, Spanish