About this role
Investor Support Officer - (12 Month Max Term Contract) at Asx. Location: Sydney or Australia. Role: managing calls, handling complaints, maintaining CRM Requirements: Front-line contact centre/support experience, strong customer service and complaint handling, CRM (Salesforce/ServiceNow) and Office Suite literacy, strong written/verbal communication, de-escalation, stakeholder engagement, and process improvement skills. Category: Customer Service Seniority: Entry Level Tools: Salesforce, ServiceNow, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook Commitment: Full Time Workplace: Hybrid Languages: English