About this role
Complaints Resolution and Project Officer (Conciliation) at NSW Ombudsman. Location: Sydney, New South Wales, Australia. Role: managing caseload, conducting conciliation, leading projects Requirements: Experienced complaint handler/mediator with conciliation and project management skills; ability to prioritise complex caseloads, negotiate effectively, and obtain national mediator accreditation within 6 months. Category: Project and Program Management Seniority: Mid Level Certifications: mediator accreditation Commitment: Full Time, Temporary Workplace: Hybrid Languages: English