About this role
Contact Center Specialist at ABNB Federal Credit Union. Location: Chesapeake, Virginia, United States. Role: Process requests, Educate members, Resolve issues Requirements: Customer service experience in a contact center; 1-3 years; proficient with Windows, Microsoft Office; online banking software; strong communication and de-escalation skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office Suite, Windows Commitment: Full Time Workplace: Onsite Languages: English