About this role
Manager, Customer Experience at VIA Rail Canada. Location: Montreal, Quebec, Canada. Role: conducting audits, managing crews, resolving issues Requirements: Bachelor's in management (or related), 5+ years supervisory experience in a unionized environment, bilingual (English/French), strong customer service and health & safety knowledge, Microsoft Office proficiency, flexible to travel and variable schedules. Category: Customer Service Seniority: Senior Level Tools: Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English, French