About this role
Customer Care Officer (cc03), DSM at Watu. Location: Dar es Salaam, Dar es Salaam, Tanzania. Role: handling calls, resolving queries, verifying applicants Requirements: 2+ years customer service/telesales experience; diploma or BSc preferred; strong communication, multitasking, confidentiality, CRM and MS Office skills; experience with verification and claim/escalation handling. Category: Customer Service Seniority: Entry Level Tools: Jira, Microsoft Office, CRM Commitment: Full Time Workplace: Onsite Languages: English