About this role
Member Services Supervisor at Lafayette Federal Credit Union. Location: Rockville, Maryland, United States. Role: oversees operations, coaches staff, drives quality Requirements: 1-3 years supervisory experience in a contact center, leadership and coaching, scheduling, QA, and customer service; MS Office; banking software a plus. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Banking software Commitment: Full Time Workplace: Hybrid Languages: English